Shipping policy

iTrap Worldwide Shipping Policy

Preorder Items
Many iTrap Worldwide releases are offered as preorders. Preorder items are produced after the preorder period and are not ready to ship immediately.

Processing & Production
Estimated production and processing times will be provided on the applicable product page. These timeframes are estimates and may change due to production, quality control, or other circumstances outside our control.

Shipping
Once your order is completed and ready to ship, you will receive a shipping confirmation email with tracking information when available.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Contact us as soon as possible if you notice an error. We cannot guarantee an address can be changed once an order has entered processing or shipped.

Lost, Stolen, or Delayed Packages
iTrap Worldwide is not responsible for carrier delays or packages marked as delivered by the shipping carrier. If there is a shipping issue, please contact us so we can assist with locating the shipment or determining the appropriate next steps.

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, contact iTrap Worldwide within 7 days of delivery and include your order number and photos of the item.

Multiple Items
Orders containing preorder and ready-to-ship merchandise may be shipped together once all items are available unless otherwise stated.